Telephone Answering Services in Japan
Telephone answering, call forwarding, message relay, and business support in Japan
Even without dedicated staff in Japan, you can still handle customer calls with confidence.
We can assist you by answering calls made to your Japan number, recording the details of each call, and relaying the messages to you, allowing you to maintain essential telephone communication even when you are not in Japan.
Frequently Asked Questions (FAQ)
What is telephone answering service in Japan?
When a call comes in, the telephone answering service can answer using the pre‑set company name and response style, confirm the caller’s name, company, phone number, and the purpose of the call, and then relay the message to the designated contact person.
This type of service is especially suitable for companies that have not yet assigned dedicated administrative staff in Japan, or for representatives who frequently travel between Taiwan and Japan.
Is the telephone answering service in Japan suitable for newly established companies in Japan?
Yes. This service is particularly helpful for companies that have not yet assigned administrative staff in Japan, or for those whose representatives frequently travel between Taiwan and Japan. Through telephone answering services, you can establish a basic call‑handling system for your Japan office.
Can the telephone answering service in Japan notify the responsible person who is in Taiwan?
Yes. Call details can be relayed to the responsible person according to the pre‑agreed method, allowing you to stay informed of important calls to your Japan office even when you are overseas.